This site uses features not supported by Internet Explorer.

Intake Services

Every Case Starts with a Call

We developed Consumer Attorney Intake Services (CAIS) to provide law firms with 24/7 coverage, using the best practices of call handling. CAIS is the largest call center in the country, backed by a professional staff and cutting-edge technology.

Call Handling

CAIS offers award-winning call center services experts to handle your firm’s inbound and outbound needs. Our team of legal intake experts streamlines your reception and intake processes to optimize lead conversions and bring you more qualified cases.

  • Over 300 experienced English and Spanish speaking agents for any type of campaign
  • Continuous sophisticated training for all agents
  • Intakes treated with clarity, sensitivity, and efficiency
  • No abandoned calls
  • The shortest hold times in the industry

Industry Leading Services

Consumer Attorney Telemarketing Services acts as an extension of your law firm with customizable phone handling, call routing, and messaging.

We also offer:

  • Appointment scheduling
  • Web form and live chat callbacks
  • Mass callbacks to lead lists
  • Case management and CRM integration
  • After hours call transfer
  • Full API support
  • 3-day quick start, except for more complex multi-practice set-up
  • Clients provide intake scripts or choose from our vast library of templates

Always Transparent, from Calls to Contracts

Every call is recorded and logged so you’ll know the date, time, duration, and originating number. Our secure online portal makes it easy to check call logs and recordings with 24/7 client support and monitoring.

Conversion rates are the best measure of call quality. By following best call handling practices, we can make sure your calls ultimately become signed contracts. When you bundle CATS with Consumer Attorney Contract Services, qualified calls are transferred to our contract-processing division in real-time with expedited signing. Contract packet delivery and pickup are scheduled and tracked.

Boy scout card d5c1cg

Specialized Proof of Claim Retrieval & Filing for Scout Abuse Cases.

Be prepared for the November 16 filing deadline.

Learn More

Bosco shots r2qk f8t mb rw unsplash o3ibqc

CAMG Ethics White Paper

Get access to our exclusive White Paper and State Ethics Database.

Get it now!

Combine this service with some or all of our other services to get your best response...

Phone Management

CAMG offers one of the country’s largest inventories of memorable vanity phone numbers and also provides unique tracking numbers to monitor campaign performance to ensure each dollar is spent for efficiency of marketing.

Intake Services

We help you manage the intake of all the calls that are generated from your campaigns. Using the Consumer Attorney Intake Services (CAIS) we will set you up with our in house 24/7/365 professionally trained live answering service.

Contract Services

Consumer Attorney Contract Services (CARS) representatives are experts in legal contract acquisitions. We understand the highly competitive legal market and the importance of getting your clients signed.

Medical Record Services

Consumer Attorney Record Services (CARS) offers fast, efficient medical record retrieval and expert review, easily accessed via a secure online portal. Specifically designed for plaintiff firms, services include no hidden fees and are available bundled or à la carte.

Data Publishing

We developed our monthly Legal Marketing Index™ to share pertinent media industry monitoring data and proprietary response data, as well as analysis for the most practice areas. We also publish our individual Reference Guides for a deeper dive.